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You miss, We deliver

Free Shipping Over £70

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We are delivering our best to every customer

If you receive a product with the following problems:

  • The goods are damaged

  • Expired product

  • The product received does not match the order

In case of defective products

  • Attach a video or photos of the unboxing, along with an explanation of the reason

  • Send it to hello@snackncare.co.uk or contact us through any of our contact channels

How to request a return and refund

Our process for returns and refunds involves two steps

  • The team will arrange for the delivery of the new product

  • For refunds, please allow 3-5 days to process your refund policy

Process

  • The product must be in perfect condition and unused

  • The barcode or label on the product must not be damaged or torn

  • The absence of video or photos may prolong the verification process or result in no refund

  • Promotional items or items marked as non-returnable/non-exchangeable are not eligible for returns.

  • We reserve the right to refuse returns or exchanges if it is found that the conditions are not met

  • If you discover that the product has been used or modified before notifying us, you may not be eligible for a full refund

  • If you find any problems with your order, please contact us within 48 hours of receiving the product to expedite the delivery or inspection process

Return conditions

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